Terms and Conditions
Privacy Policy

Privacy Policy  

Creotec is committed to protecting the privacy of all personal information ("Personal Data") obtained from you during visits to the RSO website (the "Website") and through your use of the RSO software and email service (the "Service"). Creotec's aim is to safeguard the security and privacy of your personal information whilst providing a service that keeps you up-to-date with recently added content, functionality and other upgrades of the service that may be of interest or meet your individual preferences and needs. By using the Website and Email Service, you indicate your consent to the collection and use of such information in accordance with the following Privacy Policy.

Disclosure of your Personal Data

Creotec does not share, sell or distribute your Personal Data to any other organisation, except under these limited circumstances:

  • Personal Data may occasionally be transferred to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to handle our mailings on our behalf.
  • We may share or transfer the information in our databases to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our databases or the Website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, dissolution or similar event.

Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data.

Use of Personal Data

In order to register for the Service you will be asked to provide certain relevant Personal Data, which we need in order to process your application request.

In addition to using your information to confirm your identity and maintain your account, we may use the information to provide you with information about other services available from Creotec, which may interest you, and to contact you by email or telephone. Sometimes we may contact you for research purposes relating to the Service or the Website or to research opinion on proposed developments.

Creotec also uses information in aggregate form (so that no individual user is identified) to audit usage of the Service and the Website and to aid strategic development.

Changes to these Terms

Creotec reserves the right, at its discretion, to make changes to any part of the RSO Service. Due to its policy of updating and improving the RSO Service, Creotec may wish to change these Terms (including those relating to your use of the RSO Service). When terms are changed, Creotec will notify you by e-mail or by publishing details of those changes by including them at the end of these Terms. If you use the RSO Service after Creotec has published or notified you of the changes, you are agreeing to be bound by those changes.

Accessing, updating and removal of your Personal Data

You may request a copy, amendment or deletion of the information that we hold about you at any time by contacting


We employ appropriate technical security measures to protect your Personal Data and to ensure that it is not accessed by unauthorised persons.

Notification of changes to this Policy

Creotec is continually improving its methods of communication and adding new functionality and features to the Website and the Service. Because of these ongoing changes, changes in the law and the changing nature of technology, Creotec's data practices will change from time to time. If and when the data practices change, Creotec will (as soon as practicable) post the changes on the Website to notify you of the changes.

Contacting Creotec

If you have any questions about this privacy policy, please contact




Libraries & One Stop Shops Addresses & Opening times

Opening times

Mon - Wed: 9.00am - 5.00pm
Fri: 9.00am - 4.30pm
Times may vary please ring

Tel: 01454 864606


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